I have been talking a lot about client communication and client experience lately. That's because I think that is one of the #1 contributors to my success. You see, my business has been built mostly on referrals. Up until recently, I’ve definitely been getting more leads through this podcast, social media, and from giving trainings inside mastermind groups, but, for the most part, it’s been repeat business and referrals. I put in a lot of effort to take great care of my clients and communication is the #1 thing. Now, am I perfect? Of course not. I am constantly [...]